Records and information management

We store your data within the European Union. Some organisations which provide services to us may transfer personal data outside of the European Economic Area, but we will only allow them to do so if your data is adequately protected.

We will only keep your personal information for as long as it is needed. In some cases, the law dictates that we must keep it for longer periods than our customers would expect.

We have a data retention schedule which details what personal information we hold and for how long for each of the services we provide.

For more information about records and information management, please see section 13 ‘How we store your information’ and section 14 ‘How long we will keep your information’ of the corporate privacy notice.

Last updated 03 September 2024