Debt and Money Advice Service
Debt and Money Advice Team
With the Cost of Living crisis meaning residents are facing increased financial pressures, the Debt and Money Advice Team play an important part in building financial resilience among vulnerable groups.
We aim to reduce the impact of these pressures while enabling people to live independently, move out of poverty and live their best lives.
The team provide free and confidential support to all residents within West Northants.
Additional information can be found on our Cost of living support hub which provides free advice and information.
If you are a Housing Association tenant and require debt and money advice support, please refer to your Housing Association provider for further assistance.
How we can help
We can offer:
- support with debt options and negotiating payment arrangements
- money management and budgeting advice
- help with maximising income including benefits entitlement checks
- completing welfare benefit claim forms and support with appeals
- referrals to partners for further holistic support that compliments the financial support provided
- support in gaining confidence in managing finances through self help tools
For further financial support, see our Cost of living support hub.
We are also supported by expert partners, who possess a wide range of knowledge and experience to support all of your employment needs.
Accessing the service
The service can be accessed in a number of ways to suit your needs:
- telephone: 01604 527300
- email: [email protected]
Online
You can request debt and money advice online by submitting a referral form:
What happens next?
Your referral will be reviewed and allocated to a caseworker. The caseworker will contact you to introduce themselves and will ask you to complete a consent form and code of practice that we will need before moving forward with your case.
We will send these out to you to complete. If you need assistance with these forms, please let us know and they can be completed at any appointments arranged.
We will be able to support you with your case in a variety of ways including telephone, email, letter and face to face appointments.
We can arrange face to face appointments at a council office, a welcoming space or a home visit where needed.
Last updated 27 November 2024