Request a Council Tax refund
If your Council Tax account is in credit you can request a refund by BACS transfer into your bank account.
If you have another Council Tax account with us where there is an outstanding charge, we may use this credit to offset against this charge and let you know, rather than refund that credit.
We are currently experiencing a high volume of requests, which is causing longer processing times than usual. At present, we are processing applications submitted from 1 April.
If you submitted your application after this date, there is no need to contact us and we will be in touch with you in due course.
In some instances we may have to obtain permission from all the people named on the council tax bills to issue a refund. We will contact you if we need further authority.
Last updated 14 April 2025