Skip to main contentAccessibility Statement

Urgent mental health help and support

Emergencies

Call 999 if your life, or the life of someone else is in immediate danger.

Medical help

Call 111 if not an immediate risk, or if it is out of hours for your GP surgery.

Urgent mental health services

Mental Health Number

Call 0800 448 0828, open 24/7 for support for your mental health needs.

Visit the Mental Health Number website.

Samaritans

Call 116 123, open 24/7 if you need someone to talk to, who won't judge or tell you what to do.

Visit the Samaritans helpline website.

Shout: text support

Shout is a free, confidential and anonymous service, designed to provide people with in-the-moment support. 

Text the word IMATTER to 85258 to be connected to a trained Shout Volunteer.

The service is open to all, 24/7, and can help with issues such as anxiety, stress, loneliness, depression and suicidal thoughts.

The conversation, which takes place entirely by text message, aims to help the texter reach a calmer place with a plan to move forward. It will also signpost them to further support available locally. 

Texting 'IMatter' does not appear on phone bills and all messages are confidential unless there is concern about someone’s safety.

Urgent Care and Assessment Team

Call 0300 111 1005 (North Northamptonshire) or 0300 111 1004 (South Northamptonshire), open 24/7, to ensure a responsive assessment is provided by a multi-disciplinary team.

Visit the Urgent Care and Assessment Team website.

Childline

Call 0800 1111, open 24/7, for emotional support.

Alternatively, access the 1-2-1 counsellor online chat on the Childline website.

Children and Young People's Mental Health Services (CYPMHS) Crisis Team

Call 0800 170 7055, open 24/7, if you are in a crisis, at risk of self-harm or suicide.

Visit the CYPMHS Crisis Team website.

Support by text: YoungMinds Textline

Text YM to 85258, open 24/7, for text support for young people experiencing a mental health crisis, and their parents.

Visit the YoungMinds Textline website.

NHS CATTS

Call 0800 448 0828, open 24/7, for crisis and telephone support, for people known to Northamptonshire mental health services.

Visit the NHS CATTS website.

Serenity Sexual Assault Referral Centre (SARC)

Call 01604 601713, open 24/7, for urgent support and advice, for anyone who has been raped or sexually assaulted.

Visit the SARC website.

Last updated 09 October 2024