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Visual impairment service

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About the visual impairment service

From living your best life with your visual impairment to connecting to your local community, the visual impairment service is there to support you

The service provides registration, rehabilitation and advice for those people who have a visual impairment or blindness. The service will provide a free assessment, support, and advice.

Using this website

You should be able to:

  • change colours, contrast levels and fonts using browser settings
  • zoom in up to 300% without the text spilling off the screen using browser settings
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader

The My Computer My Way guide from AbilityNet is a step-by-step guide to help you make your device easier to use.

The visual impairment register

The visual impairment service maintains a register of people with visual impairments in accordance with statutory requirements to plan the provision of services to meet demand for care and support.

It also monitors changes to the number of adults in the area with the need for care and support needs through visual impairment.

There are 2 levels of registration: sight impaired (partially sighted) or severely sight impaired (blind).

By registering as visually impaired, you will:

  • be known to the authority as having a visual impairment
  • be directed to help and support that is available to meet your needs
  • help the authority understand the number of people in the area with a visual impairment
  • help the authority by being a member of the register plan for services to meet your needs
  • be entitled to claim a wide range of concessions (depending on level of registration)
  • receive a registration card proving your registration status
  • have opportunities to be consulted with in relation to the service being provided for the visual impairment service

How to join the visual impairment register

If you would like to send a Certificate of Visual Impairment to the visual impairment team to be added to the register, please email [email protected].

Alternatively, please post a copy to:

West Northamptonshire Council
One Angel Square
Angel Street
Northampton
NN1 1ED

Last updated 25 March 2025

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Visual impairment assessments