Landlord has asked you to leave

• Your landlord must follow the correct legal process before making you leave. The process depends on the type of tenancy you have. If you need to work out the type of tenancy you have, you can use Shelter’s Tenancy Checker
• If you have been given notice by your landlord, you can check if it’s legally valid
• If your landlord tries to make you leave without following this process, this may be considered harassment or illegal eviction

If you're reaching the end of your Assured Shorthold Tenancy (AST) and are worried that you may have to leave before you find somewhere else to live, contact us as soon as possible. The sooner you contact us, the more we can do to help you.

To contact us you can:

Call our Housing Options Team: 0300 126 7000 between 9am to 5pm Monday to Friday. The earlier in the day you contact us, the more time we will have to support you.

Contact us online. You need to register with our online service . You'll need your email address and will be asked to set up a password. This may be helpful if you are not able to call us by telephone. A member of our Housing Options Team will then contact you to discuss your circumstances.

If you need Emergency Assistance

Visit our Offices: Northampton, Daventry, or Towcester (9am to 5pm, Monday to Friday)

If you have nowhere to stay tonight and need help after 5pm, please call our out-of-hours service on 0300 126 7000.

Other help and support

Money Advice: If you're struggling to pay your rent or mortgage, you can get help from:  

• Our Debt and Money Advice Team
• Community Law Service  
• Citizens Advice

Domestic Abuse Support: If you or someone you know is at risk of domestic abuse, please see our domestic abuse advice page.

Cost of Living Support: Help with food, bills, and staying warm if you're struggling financially.

Mental Health Support. If worry about your housing situation is affecting your mental health or wellbeing.

Last updated 17 December 2024