Skip to main contentAccessibility Statement
NewsAll services
  1. Home
  2. Your council
  3. Service privacy notices

Disabled Facilities Grant privacy notice

1 Council contact details

1.1 West Northamptonshire Council

Registered Office:
One Angel Square
Angel Street
Northampton
NN1 1ED

Tel: 0300 126 7000
Website: West Northamptonshire Council

2 Information that we hold

2.1 The categories of information we collect are:

  • name and address
  • contact details (email/telephone number)
  • National Insurance Number
  • date of birth
  • household details
  • medical information
  • proof of occupancy or ownership
  • financial information including savings; investments; income; benefit payments
  • planning Information

3 How the information is obtained

3.1 Most of the personal information we process is provided to us directly by you.

3.2 There are a number of reasons why we need to collect and use your personal information.

The processing of your information is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract. Processing of your special category data is carried out with your explicit consent.

The Council carries out the assessment and administration of Disabled Facilities Grants as a Public Task carried out in the Public Interest. Special categories of data such as health data; ethnic origin or nationality are required to complete your application under the Housing Grants, Construction and Regeneration Act 1996 (as amended). If you do not provide the requested information, the Council will be unable to process your application.

4 What we do with the information

4.1 We collect information about you to process your Disabled Facilities Grant (DFG) Application.

We may also use your information to contact third parties to verify information you have provided, or gather further information to complete the assessment of your application.

4.2 The information you provide may be shared with:

  • relevant staff within the council to process your application
  • Housing Benefits/Council Tax
  • Department for Work and Pensions
  • your chosen agent/surveyor and/or contractor/sub-contractors
  • Social Services/Occupational Therapy
  • your landlord

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under Data Protection legislation, for example there is a public interest to do so such as the prevention and / or detection of crime. This could include the need to disclose sensitive or confidential information such as medical details to other organisations.

We may share information that is given to us with other organisations that inspect or handle public funds to prevent and detect fraud including:

  • Department for Works and Pensions
  • HM Revenues and Customs
  • National Audit Office
  • Cabinet Office
  • The Police
  • Registered Social Landlords

5 How long we keep your information for and how we securely dispose of it after use

5.1 We keep your personal information for all aspects of processing in line with the council’s retention schedules.

We will only keep your information for the minimum period necessary. The information outlined in this privacy statement will be retained for 10 years after the final payment has been made.

Unsuccessful applications will be retained for the remainder of the year in which it was made plus 1 year (maximum of 2 years).

All information will be held securely and will be securely destroyed when it is no longer required.

5.2 We will securely dispose of your information in line with the Council's Retention Schedules.

6 How we store your information

6.1 Your information is securely stored on the council’s systems.

7 Your data protection rights

7.1 The law gives you a number of rights to control what personal information is used by us and how we can use it. Please see section 15 of the council’s Corporate Privacy Policy for further information.

7.2 Please be aware that your rights may differ depending on the lawful basis for processing your personal data.

7.3 The right to withdraw consent (if applicable). You can ask that we no longer use your details for this [processing/groups of processing]. If you wish to exercise this right, please contact the Data Protection Officer detailed in section 8.1 below.

8 Who to contact

8.1 If you would like further information about how we use your personal information, or you wish to exercise one of your data rights or you wish to complain about the use of your personal information please contact the Data Protection Officer.

8.2 If you are still dissatisfied once you have contacted the Data Protection Officer, you have the right to complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

You have a right to approach the Information Commissioner’s Office regarding your Information Rights at any time. Please visit Information Commissioner's Office website.

This privacy notice was completed on 21 March 2022
The privacy notice review date is March 2023

Last updated 06 July 2023