Advice on keeping your home

If you are worried about paying your rent or mortgage, you can contact our Debt and Money Advice Team.

If you are a Housing Association tenant and are struggling to pay your rent, please contact your Housing Association landlord first as they all have money advice teams that can help you.

You can find money advice from the main Housing Associations in our area:

• Northamptonshire Partnership Homes
• Amplius (formerly Grand Union Housing Group)
• Futures Housing Group
• East Midlands Housing

You can also get advice from:

• Community Law Service - Northampton and county
• Citizens Advice

There is a lot of information about local sources of support and help available on our cost of living support pages. This includes help with food, bills and staying warm, if you are struggling financially.

For additional resources on help with paying rent, living costs and benefits advice, see Shelter advice on benefits.

Not sure which benefits you may be entitled to? You can use the free Better Off Calculator and answer 6 quick questions to work out if you there are benefits you may be entitled to.

• Change Grow Live: Substance to Solution - free and confidential support and treatment for adults experiencing difficulties with drugs and alcohol.
• Bridge - substance misuse mentoring programme of physical and other activities to its members - based in Northampton but covering all of Northants.
• Street Outreach Team - this team provides support to homeless individuals, including those who are struggling with substance misuse. They can connect you with addiction recovery programs and relevant services. Reports of people through StreetLink within West Northants come through to our Outreach team.
• NGAGE with Aquarius - a drug and alcohol service for young people aged from 10 to 25 in Northamptonshire. This is a free and confidential service focusing on early intervention, structured support and aftercare.

If you are struggling with buying food, find your nearest food bank using our community and voluntary organisations directory.

• Shelter - practical and legal advice on your housing situation.
• Accommodation Concern - commissioned to provide housing, benefit and debt advice services for people accessing mental health services throughout Northamptonshire.
• Community Law Service - offers a free, confidential and independent housing advice service aimed at improving the health and well-being of local residents by tackling social and financial exclusion. They also offer debt management, welfare benefits and energy advice.
• Citizens Advice - provides free, confidential housing advice on issues such as renting, eviction, homelessness, and council tax. Their services aim to help individuals understand their rights, resolve housing problems, and maintain stable living conditions.

The Northampton Hope Centre offers comprehensive day services to support individuals experiencing homelessness and hardship.

Location

Oasis House
35-37 Campbell Street
Northampton
NN1 3DS

Opening times

• Monday to Friday: 8:30am to 9pm
• Saturday and Sunday: 9am to 5pm
• Winter Shelter: 9pm to 8:15am (daily)

Contact

Email: [email protected]

• Northamptonshire Mental Health Services (NHFT) - provides mental health support and services for people facing homelessness or housing difficulties
• Mind (Northamptonshire) - offers mental health support and has specific programs for those experiencing homelessness or housing instability for over 18s
• Time2Talk - free, confidential counselling and emotional support services for young people aged from 13 to 25, focusing on mental well-being and crisis intervention. They provide a safe space to discuss personal issues and access various resources
• The Lowdown - a Mental Health Charity, providing free and confidential support services for 11 to 25 year olds in Northamptonshire.

If you or someone you know are in danger and need immediate help, always call 999.

If you dial 999 but can't speak, press 55 when prompted by the operator. This is called the Silent Solution.

For non-emergencies, call 101.

Find local help and support for survivors of domestic abuse.